1. Introduction
Welcome to DinkAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our pickleball companion app and website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, profile photo, and password when you create an account
- Profile Data: Skill level, playing preferences, official DUPR rating (if you choose to enter it)
- Game Data: Match results, scores, court locations, and game session information
- Video Content: Videos you upload for AI technique analysis
- Communications: Messages sent through club chat features
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, pages visited, time spent in app
- Location Data: With your permission, approximate location for finding nearby courts
- Log Data: IP address, browser type, access times
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Services
- Calculate and display your DPR (DinkAI Performance Rating)
- Analyze your technique through AI video processing
- Connect you with nearby courts, clubs, and players
- Send you notifications about games you've joined or created
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraud
4. Sharing Your Information
We may share your information in the following situations:
- With Other Players: Your public profile, DPR rating, and match history may be visible to other users
- Club Members: If you join a club, other members can see your profile and messages
- Service Providers: Third-party services that help us operate (hosting, analytics, video processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. DPR Rating Disclaimer
DPR (DinkAI Performance Rating) is an in-app skill tracking metric developed by DinkAI. It is NOT official DUPR and is not affiliated with, endorsed by, or connected to any official pickleball rating system.
Your official DUPR rating, if you choose to enter it, is stored separately and clearly labeled as user-provided.
6. Video Processing
When you upload videos for technique analysis:
- Videos are processed using AI to analyze your pickleball technique
- Processed videos may be stored temporarily for analysis purposes
- We do not share your videos with third parties for marketing purposes
- You can delete your videos at any time from your account
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@dinkai.app
9. Children's Privacy
Our Services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
DinkAI
Email: privacy@dinkai.app